Shipping policy
Shipping Timeframes
- Processing Time: Orders are processed within 1-3 business days after payment verification.
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Shipping Time: Delivery times vary depending on your location and the shipping method chosen at checkout:
- Standard Shipping: 5-10 business days
- Express Shipping: 2-5 business days
Note: Business days do not include weekends or public holidays.
Shipping Rates
Shipping fees are calculated at checkout based on your location and the weight of your order.
- Free Standard Shipping: On orders over $XX.XX
- Flat-rate or variable rates for orders under $XX.XX (based on location).
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track your package via our shipping partner's website.
Shipping Restrictions
- We currently ship to [list countries/regions].
- We do not ship to P.O. boxes or APO/FPO addresses.
Customs and Duties
For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their local government.
Delivery Issues
- If your package is delayed or lost, please contact our customer support team at [customer support email/phone].
- Ensure that the shipping address provided at checkout is accurate. We are not responsible for failed deliveries due to incorrect or incomplete addresses.
Returns and Refunds
For details about our return and refund policies, visit our Returns Policy.